How do I contact your Customer Services Team? To contact our Customer Services team, please use the contact us form and a member of our support team will be in contact to discuss your query further. Alternatively please feel free to use the Live Chat option generally available between 9am-5pm. Related articles Can I contact you by Live Chat? Where is your head office? How can I book tickets for my group visit? I have lost property, who do I contact? I have a Press & Media Enquiry.