Our guests have multiple channels to contact us should they need to for assistance with a booking, to discuss their recent visit or for help with a general enquiry. We recently launched our new Help Centre’s on our website here which has answers to all of our frequently asked questions and more. By typing your question into the search bar, you will find pages which may be relevant to your question.
To contact our Customer Services team regarding a recent visit, please use the contact us form and a member of our support team will be in contact to discuss your query further.
Our customer service team is standing by to answer any questions via online chat. Click the chat button on the bottom right of your screen to start a live chat with our representative.
Alternatively please feel free to use the Live Chat option generally available between 9am-5pm. *Subject to availability. To contact us on Live Chat, please click here.