Our guests have multiple channels to contact us should they need to for assistance with a booking, to discuss their recent visit or for help with a general enquiry. We recently launched our new Help Centre’s on our website here which has answers to all of our frequently asked questions and more. By typing your question into the search bar, you will find pages which may be relevant to your question.
We offer live chat (subject to availability) between 9am - 5pm.
When Live Chat is available, you will see a "Chat" button in the bottom corner of the screen when you are accessing our Help Centre.
Telephone - General Enquiries
You can call our Sydney Attractions Customer Service on +61293339200, 9am - 5pm. Please note: We are unable to sell any tickets through this phoneline.
Need Assistance – Send Us a Message
To contact our Customer Services team regarding a recent visit, please use the contact us form and a member of our support team will be in contact to discuss your query further.