Despite boasting one of the world's most envied climates, we do still occasionally experience periods of rainy weather in Sydney, as well as windy conditions from time-to-time.
To ensure your experience is everything you hoped for and expected, we have created our 'Weather Promise', where you'll receive a special pass that allows you to return to Sydney Tower Eye for another visit within 7 days, in the event of bad weather.*
If your SKYWALK is cancelled due to bad weather, we will make every effort to reschedule your SKYWALK experience to an alternative date or time - subject to availability.
Definition of bad weather may include:
- Heavy smoke & pollution
- Heavy rain
- White outs
- Strong winds
The Sydney Tower Eye Weather Promise is valid for all tickets and combo passes purchased online or at the Sydney Tower Eye admissions desk.
In the event of bad weather, as determined by management, staff may issue a special pass for you to present on your next visit within 7 days. Simply bring back your original receipt AND the special pass to obtain entry. This is NOT a money back offer, refunds will not be issued under any circumstances. This offer is not transferable and the return visit can only be used by the person who attended on the original visit.
The definition of bad weather, and implementation of the Weather Promise offer, is determined by the Sydney Tower Eye management. Management reserve the right to revoke or alter this added value offer at any time.